Last updated: December 2024
By accessing and using the services provided by SARAS by RAJESH EXPORTS LIMITED ("Company," "we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
SARAS by RAJESH EXPORTS LIMITED provides comprehensive IT solutions and services including but not limited to:
The specific scope of work, deliverables, timelines, and pricing will be detailed in a separate service agreement or statement of work (SOW) for each project.
Clients are responsible for:
We commit to:
Payment terms will be specified in individual service agreements. Generally, payments are due within 30 days of invoice date unless otherwise agreed.
Late payments may incur interest charges of 1.5% per month on the outstanding amount. We reserve the right to suspend services for accounts with overdue payments.
All prices are subject to change with 30 days' notice. Existing projects will be completed at the originally agreed pricing.
All client-owned intellectual property remains the property of the client. We will not claim ownership of client IP used in our services.
All proprietary tools, methodologies, and intellectual property developed by SARAS remain our property unless specifically transferred in writing.
Custom work product developed specifically for a client will be owned by the client upon full payment, unless otherwise specified in the service agreement.
Both parties agree to maintain strict confidentiality of all proprietary and sensitive information shared during the course of business. This obligation survives termination of the service agreement.
To the maximum extent permitted by law, SARAS by RAJESH EXPORTS LIMITED's liability for any damages arising from our services shall not exceed the total amount paid by the client for the specific service in question.
We strive to maintain 99.9% uptime for hosted services, excluding scheduled maintenance windows and force majeure events.
Support requests will be acknowledged within 4 business hours and resolved according to the severity level defined in the service agreement.
Clients may terminate services with 30 days' written notice. Payment for work completed and expenses incurred will be due immediately.
We may terminate services immediately for non-payment, breach of agreement, or other material violations of these terms.
Neither party shall be liable for delays or failures in performance due to circumstances beyond their reasonable control, including but not limited to natural disasters, government actions, or internet outages.
These terms and conditions shall be governed by and construed in accordance with the laws of India, specifically the state of Rajasthan. Any disputes shall be subject to the jurisdiction of the courts in Jaipur, Rajasthan.
We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the modified terms.
For questions regarding these terms and conditions, please contact us: